IT
MANAGER
Shugulika Recruitment
Date Listed: Apr 11,
2013
Email Address: Click to
Email
Phone: +255 22 266 7941
Area: Dar Es Salaam
Application Deadline:
Apr 26, 2013
Position Description:
GENERAL
ACCOUNTABILITIES:
Deployment of explicit
deliverables of country initiatives
All projects within IT portfolios/ programs
are delivered to agreed time, cost and quality
Carrying out risk assessments to comply with
Health & Safety legislation and ensure all potential risks are identified
and control measures implemented and monitored.
Reduction in cost through the efficient use of
IT
Achievement of Monthly Customer Satisfaction
targets
Management of the IT Budget and creation of
business cases for required investments
Ensure that IT activities are aligned with
each of the business unit’s goals and priorities.
Establish regular
reviews with business leaders – raising the visibility and value of IT and
ensuring full transparency of IT effort and costs.
Participate in business functions and Team
building events
Attendance and contribution at Business
Management meetings
Ensuring Business issues are auctioned and resolved
within agreed timelines.
Ensure effective delivery of IT projects – on
time and within budget
Ensure implementation and use of IT Project
Delivery processes. Toolsets and IT Supplemental tools
Ensure effective use of PMO database.
Manage the run of local applications in
support of business needs.
Ensure the
delivery of infrastructure to the countries through ISM.
Ensure customer service and helpdesk support
where required through ISM
Ensure early escalation on issues that cannot
be resolved ata country level.
Ensure appropriate DRP and BCP alignment with
business plans.
Facilitate regular alignment and feedback
sessions with Product, Program and ISM team.
Ensure Business prioritization of IT
tasks/Initiatives
Ensure measurement and communication of IT Service
Delivery to the business.
Delivery of Product Roadmap and capability
plans per Country.
Provide effective IT support to the business
development function – presales to implementation
Ensure early involvement in Business
Development initiatives to ensure value add contribution and accuracy of
information and costing
Ensure up to date Product Catalogue entries
including “Legacies”
Create strong
relationships at Sub-Regional/ Regional / Global level within the IT community
to ensure maximum leverage of resources / solutions to support local
requirements.
Implement regional and Global initiatives at a
country level.
Implement Key IT
Processes at a country level.
Develop and maintain a competent team of staff
and outsourced vendors
Ongoing assessment of the skills and
competency’s within the IT Team – ensuring training and development plans are
in place to address any gaps / needs
Communication – ensure effective communication
structure in place i.e. weekly / monthly team meetings
Ensure appropriate resourcing plan to meet
business requirements.
LOCAL
RESPONSIBILITIES
Ensure implementation
of divisional standards e.g. Depict, ITIL.
Build strong relationships within the wider
DPWN network at country level.
Ensure completeness of country Connexions
entries (IT Input)
Ensure delivery of IT BD Toolsets, (COS and
Cost Models) for all bids.
Implementation of Motiv8 requirements as per
regional plans
In conjunction with the VP IT MEA, determine
the IS organisational structure, roles, critical success factors and goals.
Maintain an effective Resourcing plan aligned
with Growth Pipeline.
Ensure IT alignment with First Choice at a
country level.
Active communication plan in place
Skills Matrix established – gaps identified
action plans in place
Ability to attract suitably qualified
personnel
Application
Instructions:
Send CVs to happy@shugulika.com
ONLY PDF and/ or
MICROSOFT WORD formatted CVs will be accepted
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